IS BOSCH THE BEST? OR-Isn't it? Only The Consumer Knows For Sure!

This is NOT my usual post

but I want to put this out there.

When we redid this house a few years ago

I wanted a top-of-the-line double oven.

We researched and bought a Bosch

from a local dealer that I am NOT going to mention.

We have had Bosch dishwashers 

in our last two houses

and they are workhorses.

We thought the oven would be as 

good or better-right?

Anyway,

the Bosch oven was delivered, 

 unpacked in the truck,

and brought in and set into place.

I was in OVEN HEAVEN!!!!

It did everything except stir the batter for me!

A year or so  went by and the oven would shut off

while it was baking.

I would go down, flip the breaker off,

and it would reset itself.

I called the dealer-

must be a fluke-a power surge at your house.

Odd-nothing else needed resetting.

Long story short-

Within 3 years they had put in a new mother board.

Within 4 years they had put in 

a second mother board

and a new harness.

Each time meant at least 30-40 DAYS

without a working oven.

Within  6 years the thing would not work,

and the broke the door off trying to fix it.

AND-AFTER 5 YEARS they no longer

make the parts for them.

No problem- We have a 7 year warranty.

WHAT can you do to fix this thing?

HOW are you going to fix it?

Answer:Your unit is already 8 years old and

OUT OF WARRANTY!

REALLY?

How can that be?

Hmmmm...Seems the dealer gave us the 

FLOOR MODEL-

which was already two years old.

OUT OF WARRANTY-OUT OF LUCK.

We are talking a $3,000+ oven here, folks!

MY SPLURGE in this house!

I was beginning to lose my sense of humor..

Guess what?

When you can't get satisfaction locally

you go to the 

HEAD HONCHO-

in GERMANY!

Yes- Yes- it's true.

MyHero really WAS MyHero.

He went to the top of the chain

AND

-although I did not have a working oven 

for almost a year-

we got a 

BRAND NEW STATE OF THE ART BOSCH DOUBLE OVEN

FREE OF CHARGE!

(although we had to pay to have the 

cabinet re-sized because this one is 2" taller-

but they threw in a couple of extras 

that made it worth it)

I am NOT getting paid for this 

but I do like to give credit where credit is due.

I WOULD BUY ANOTHER BOSCH OVEN!

I guess, just like a car,

you can get a lemon of an oven.

It does make you wonder if it was handled roughly

in the delivery...

and why it was UNBOXED before being

brought in.

(was there really a box at all?)

Here is my old baby-sitting in the garage

waiting to be picked up

by a local church group-

one of the men there is sure he can fix it.

Hope he can!.

Live and learn...

AND a local company that I 

sent at least 15 people to 

to buy their appliances will NEVER get another 

referral from me.

So- at the end of the day-

WHO SEZ 

there aren't good companies that will

honor their product out there?

With a BOSCH

you, too, can bake these-

or you can buy them from

Stauffers-like I did.

With an oven like that I should

be baking every minute....right?

MyHero thinks I am...shhhhhhh....

See you this afternoon when I am done

cooling my heels over at

THE VA!