This is NOT my usual post
but I want to put this out there.
When we redid this house a few years ago
I wanted a top-of-the-line double oven.
We researched and bought a Bosch
from a local dealer that I am NOT going to mention.
We have had Bosch dishwashers
in our last two houses
and they are workhorses.
We thought the oven would be as
good or better-right?
Anyway,
the Bosch oven was delivered,
unpacked in the truck,
and brought in and set into place.
I was in OVEN HEAVEN!!!!
It did everything except stir the batter for me!
A year or so went by and the oven would shut off
while it was baking.
I would go down, flip the breaker off,
and it would reset itself.
I called the dealer-
must be a fluke-a power surge at your house.
Odd-nothing else needed resetting.
Long story short-
Within 3 years they had put in a new mother board.
Within 4 years they had put in
a second mother board
and a new harness.
Each time meant at least 30-40 DAYS
without a working oven.
Within 6 years the thing would not work,
and the broke the door off trying to fix it.
AND-AFTER 5 YEARS they no longer
make the parts for them.
No problem- We have a 7 year warranty.
WHAT can you do to fix this thing?
HOW are you going to fix it?
Answer:Your unit is already 8 years old and
OUT OF WARRANTY!
REALLY?
How can that be?
Hmmmm...Seems the dealer gave us the
FLOOR MODEL-
which was already two years old.
OUT OF WARRANTY-OUT OF LUCK.
We are talking a $3,000+ oven here, folks!
MY SPLURGE in this house!
I was beginning to lose my sense of humor..
Guess what?
When you can't get satisfaction locally
you go to the
HEAD HONCHO-
in GERMANY!
Yes- Yes- it's true.
MyHero really WAS MyHero.
He went to the top of the chain
AND
-although I did not have a working oven
for almost a year-
we got a
BRAND NEW STATE OF THE ART BOSCH DOUBLE OVEN
FREE OF CHARGE!
(although we had to pay to have the
cabinet re-sized because this one is 2" taller-
but they threw in a couple of extras
that made it worth it)
I am NOT getting paid for this
but I do like to give credit where credit is due.
I WOULD BUY ANOTHER BOSCH OVEN!
I guess, just like a car,
you can get a lemon of an oven.
It does make you wonder if it was handled roughly
in the delivery...
and why it was UNBOXED before being
brought in.
(was there really a box at all?)
Here is my old baby-sitting in the garage
waiting to be picked up
by a local church group-
one of the men there is sure he can fix it.
Hope he can!.
Live and learn...
AND a local company that I
sent at least 15 people to
to buy their appliances will NEVER get another
referral from me.
So- at the end of the day-
WHO SEZ
there aren't good companies that will
honor their product out there?
.jpg)
With a BOSCH
you, too, can bake these-
With an oven like that I should
be baking every minute....right?
MyHero thinks I am...shhhhhhh....
See you this afternoon when I am done
cooling my heels over at
THE VA!
